Parallel Session 5.B: Who’s afraid of the big, bad F-word? Rescuing the reputation of FAILURE.
Tracks
Tennyson
| Thursday, October 24, 2024 |
| 4:00 PM - 4:45 PM |
| Tennyson Room, Hilton City Centre |
Overview
4pm - 4:45pm
Melissa Hankinson and Grace Bryant, University of Canberra (P)
45min session
Details
In this session, the multi-award winning Team BPI from the University of Canberra will discreetly unpack their dirty laundry and share lessons in failure. Come for authentic stories. Stay for heavy use of the F-word, including establishing the culture and conditions that are required for failure to be successful. Melissa Hankinson and Grace Bryant offer a safe and productive space for attendees to share their own experiences with the F-word allowing us to create shared learnings. Part insight, part collaboration, this session is for the brave!
Speaker
Melissa Hankinson
Director, Service Experience & Improvement
University Of Canberra
Who’s afraid of the big, bad F-word? Rescuing the reputation of FAILURE.
4:00 PM - 4:45 PMBiography
Melissa Hankinson leads Transformation, Experience and Improvement at the University of Canberra, delivering major programs including the 10-year Digital Master Plan and new operating model. Melissa has worked in HE for over twenty years, and is strongly committed to creating delightful people experiences, while embedding genuine cultures of continuous improvement.
Grace Bryant
Associate Director, Change & Transformation
University Of Canberra
Who’s afraid of the big, bad F-word? Rescuing the reputation of FAILURE.
4:00 PM - 4:45 PMBiography
Grace Bryant has invested 20 years at the University of Canberra (UC), focusing on improvement and change. She illustrates, writes, has previously served LHE Global steering committee and the Society of Children’s Book Writers and Illustrator’s committee. Grace fosters curiosity towards change, fun facilitation, inclusive improvement, and compelling communication.
