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Wednesday, October 23, 2024

.
DAY ONE at Cambridge Union Society
8:50 AM - 12:00 PM Activities and Networking
Kick off your LeanHE 2024 experience with one of the two exciting optional activities, hosted by the University of Cambridge team — just before the main conference programme begins.

Places are limited for the Escape Room and Walking Tour. Look out for your booking link via email.
9:00 AM - 11:30 AM Walking Tour of Cambridge
Join us for a stroll around central Cambridge to take in some of the key landmarks of the city.
Please book to avoid disappointment as spaces are limited.
10:00 AM - 11:00 AM Escape Room
The Lean Escape Room 2024 offers an exhilarating experience that merges the excitement of an escape room with the principles of Lean thinking.
Please book to avoid disappointment as spaces are limited.
11:00 AM - 12:00 PM Book Launch
Transforming Higher Education with Human-Centred Design
No pre-booking required. Join on the day.
Registration desk open between 11:00-17:00
12:00 PM - 1:00 PM Lunch Day 1
1:00 PM - 1:30 PM Conference Opening
This session will include welcoming words from:

- Linda Spinks, Continuous Improvement Lead and Conference Host - University of Cambridge
- Emma Rampton, Registrary, University of Cambridge
- Steve Yorkstone, Chair, Global LeanHE
1:30 PM - 2:15 PM Keynote Session - Beyond Lean: the Challenge and Power of Dis-Continuous Improvement
Dr David Hall, Ideas Centre

2:15 PM - 2:45 PM Refreshment Break 1
2:45 PM - 3:00 PM MC Facilitated Informal
More details to follow
3:00 PM - 3:45 PM Plenary Session: Sustaining the LeanHE Network

Melissa Hankinson | Director, Service Experience & Improvement, University of Canberra & Chair of Lean HE Asia Pacific.
John Hogg | Director, Continuous Improvement, University of Strathclyde & Chair of Lean HE Europe.
Krista Schulte | Assistant Director, Organizational Excellence, University of Michigan & Chair of Lean HE Americas.
3:45 PM - 4:00 PM Refreshment Break 2
4:00 PM - 4:45 PM Debate
This house believes that the core goals of Lean, highest quality, lowest cost, and shortest lead time, do not apply directly in higher education.

For the proposition : Debra Levantrosser, University of Michigan
For the opposition : Stephen Yorkstone, Edinburgh Napier University
5:00 PM - 6:30 PM Welcome Reception
Fun and informal networking with drinks and canapes at the Cambridge Union Society
.
DAY ONE at Cambridge Union Society
8:50 AM - 12:00 PM Activities and Networking
Kick off your LeanHE 2024 experience with one of the two exciting optional activities, hosted by the University of Cambridge team — just before the main conference programme begins.

Places are limited for the Escape Room and Walking Tour. Look out for your booking link via email.
9:00 AM - 11:30 AM Walking Tour of Cambridge
Join us for a stroll around central Cambridge to take in some of the key landmarks of the city.
Please book to avoid disappointment as spaces are limited.
10:00 AM - 11:00 AM Escape Room
The Lean Escape Room 2024 offers an exhilarating experience that merges the excitement of an escape room with the principles of Lean thinking.
Please book to avoid disappointment as spaces are limited.
11:00 AM - 12:00 PM Book Launch
Transforming Higher Education with Human-Centred Design
No pre-booking required. Join on the day.
Registration desk open between 11:00-17:00
12:00 PM - 1:00 PM Lunch Day 1
1:00 PM - 1:30 PM Conference Opening
This session will include welcoming words from:

- Linda Spinks, Continuous Improvement Lead and Conference Host - University of Cambridge
- Emma Rampton, Registrary, University of Cambridge
- Steve Yorkstone, Chair, Global LeanHE
1:30 PM - 2:15 PM Keynote Session - Beyond Lean: the Challenge and Power of Dis-Continuous Improvement
Dr David Hall, Ideas Centre

2:15 PM - 2:45 PM Refreshment Break 1
2:45 PM - 3:00 PM MC Facilitated Informal
More details to follow
3:00 PM - 3:45 PM Plenary Session: Sustaining the LeanHE Network

Melissa Hankinson | Director, Service Experience & Improvement, University of Canberra & Chair of Lean HE Asia Pacific.
John Hogg | Director, Continuous Improvement, University of Strathclyde & Chair of Lean HE Europe.
Krista Schulte | Assistant Director, Organizational Excellence, University of Michigan & Chair of Lean HE Americas.
3:45 PM - 4:00 PM Refreshment Break 2
4:00 PM - 4:45 PM Debate
This house believes that the core goals of Lean, highest quality, lowest cost, and shortest lead time, do not apply directly in higher education.

For the proposition : Debra Levantrosser, University of Michigan
For the opposition : Stephen Yorkstone, Edinburgh Napier University
5:00 PM - 6:30 PM Welcome Reception
Fun and informal networking with drinks and canapes at the Cambridge Union Society

.
DAY ONE at Cambridge Union Society
8:50 AM - 12:00 PM Activities and Networking
Kick off your LeanHE 2024 experience with one of the two exciting optional activities, hosted by the University of Cambridge team — just before the main conference programme begins.

Places are limited for the Escape Room and Walking Tour. Look out for your booking link via email.
9:00 AM - 11:30 AM Walking Tour of Cambridge
Join us for a stroll around central Cambridge to take in some of the key landmarks of the city.
Please book to avoid disappointment as spaces are limited.
10:00 AM - 11:00 AM Escape Room
The Lean Escape Room 2024 offers an exhilarating experience that merges the excitement of an escape room with the principles of Lean thinking.
Please book to avoid disappointment as spaces are limited.
11:00 AM - 12:00 PM Book Launch
Transforming Higher Education with Human-Centred Design
No pre-booking required. Join on the day.
Registration desk open between 11:00-17:00
12:00 PM - 1:00 PM Lunch Day 1
1:00 PM - 1:30 PM Conference Opening
This session will include welcoming words from:

- Linda Spinks, Continuous Improvement Lead and Conference Host - University of Cambridge
- Emma Rampton, Registrary, University of Cambridge
- Steve Yorkstone, Chair, Global LeanHE
1:30 PM - 2:15 PM Keynote Session - Beyond Lean: the Challenge and Power of Dis-Continuous Improvement
Dr David Hall, Ideas Centre

2:15 PM - 2:45 PM Refreshment Break 1
2:45 PM - 3:00 PM MC Facilitated Informal
More details to follow
3:00 PM - 3:45 PM Plenary Session: Sustaining the LeanHE Network

Melissa Hankinson | Director, Service Experience & Improvement, University of Canberra & Chair of Lean HE Asia Pacific.
John Hogg | Director, Continuous Improvement, University of Strathclyde & Chair of Lean HE Europe.
Krista Schulte | Assistant Director, Organizational Excellence, University of Michigan & Chair of Lean HE Americas.
3:45 PM - 4:00 PM Refreshment Break 2
4:00 PM - 4:45 PM Debate
This house believes that the core goals of Lean, highest quality, lowest cost, and shortest lead time, do not apply directly in higher education.

For the proposition : Debra Levantrosser, University of Michigan
For the opposition : Stephen Yorkstone, Edinburgh Napier University
5:00 PM - 6:30 PM Welcome Reception
Fun and informal networking with drinks and canapes at the Cambridge Union Society


Thursday, October 24, 2024

Isaac Newton
Tennyson
Byron
Hawking
DAY TWO at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-16:45
9:00 AM - 9:15 AM Welcome to day 2

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
9:15 AM - 10:00 AM Plenary Session - Lean Your Life: Lean Thinking for a Sustainable Future

Jane Davies, University of Cambridge Judge Business School

10:00 AM - 10:15 AM
Morning Break 1 - Day 2
Parallel Session 1
Parallel Session 1
10:10 AM - 11:10 AM
Parallel Session 1.A: LSS vs AI – The Process Improvement Battle of the Century!

10:10am - 11:10am

Antonio Nava, University of California, San Diego (P)

60min extended session
Parallel Session 1.B: Lean, but not landing.

10:15am - 11:00am

Susie Palmer-Trew, Everyday Change (P)

45min session
Parallel Session 1.C: Creating a Sustainable Lean Culture in HE: Embedding Lean in Teaching and Learning.

10:15am - 11:00am

Vincent Wiegel and Bill Balzer (P)

45min session
Parallel Session 1.D: Microscope? Telescope? Periscope? Kaleidoscope?

10:15am - 11:00am

Alex Spencer and Donna Larson, University of Nottingham (W)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 2
Parallel Session 2
Parallel Session 2
11:15 AM - 12:20 PM
Parallel Session 2.A: Sustainability – bridging the gap to everyday lean with the crowdsourced LCT model.

11:15am - 12:00pm

Svein Are Tjeldnes, UiT the Arctic University of Norway and and Frank Lindrupsen, Norwegian Tax Administration (W)

45min session
Parallel Session 2.B: Measuring the Impact of Improvement and Innovation

11:15am - 12:00pm

Ruth Archer, Michigan Technological University (W)

45min session
Parallel Session 2.C: From staff to services - continuous improvement in action at the University of Cambridge

11:15am - 12:00pm

Aji Kuriakose, James Warner and Rebecca Shipley, University of Cambridge (D)

45min session
Parallel Session 2.D: Decision Making in the Wild - How to make good decisions collaboratively when under pressure.

11:20am - 12:20pm

Hannah White, University of Manchester (W)

60min extended session
12:00 PM - 1:00 PM
Lunch Day 2
1:00 PM - 1:45 PM Plenary Session - Driving Productivity and Environmental Sustainability: Applying Lean Practices to deliver incremental and transformational changes

Nicolae Florea, CUPA 13.00 - 13.30

Phil Hadridge 13.30 - 13.45

1:45 PM - 2:00 PM
Afternoon Break 1 - Day 2
Parallel Session 3
Parallel Session 3
1:50 PM - 2:50 PM
Parallel Session originally 7.A: Supporting Your People to Consistently Implement Strategy Using Hoshin Kanri Principles.

11:15am - 12:00pm

Graeme Gilkes, University of Strathclyde (P)

45min session
CHANGE OF ROOM -- Parallel Session 3.A: From a handful of seeds to fields of barley: Cultivating a sustainable Continuous Improvement Culture at Oxford University.

2pm - 2:45pm

Sarah Doolan and Sara Passmore, University of Oxford (P)

45min session
Parallel Session 3.C: Sustainability: Merging bottom up and top down.

2pm - 2:45pm

Ingrid Bles-Bartelink, Saxion UAS (W)

45min session
Parallel Session 3.D: Is there madness in our methods? What can we learn from structured thinking approaches to take us into the future of HE?

1:50pm - 2:50pm

Amelia Johnson, University of Exeter and Alice Trethewey, HEdway Group (W)

60min extended session
2:45 PM - 3:00 PM
Afternoon Break 2 - Day 2
Parallel Session 4
Parallel Session 4
2:55 PM - 3:55 PM
Parallel Session 4.A: Sustainable steps, together: Our embryonic journey to build a sustainable Lean culture at Technological University Dublin.

3pm - 3:45pm

Ruth Isdell and Dr. Sarah McElwee, TU Dublin (P)

45min session
Parallel Session 4.B: Using Digital Signature Platforms to drive Sustainable Operational Practices.

3pm - 3:45pm

Eleanor Gaskell-Taylor and Amar Gainda, UCL (D)

45min session
Parallel Session 4.C: The Role of Lean Training in the Change of Work Culture at the University- a case study.

3pm - 3:45pm

Justyna Maciag, Jagiellonian University, Kraków (D)

45min session
Parallel Session 4.D: Circles, Cycles and Curiosity: ingredients for circular lean approaches.

2:55pm - 3:55pm

Dr Tammi Sinha, University of Surrey (W)

60min extended session
3:45 PM - 4:00 PM
Afternoon Break 3 - Day 2
Parallel Session 5
Parallel Session 5
4:00 PM - 4:45 PM
Parallel Session 5.A: From Tradition to Innovation: Unveiling Excellence with Lean Six Sigma in Higher Education – An oral presentation, on Transformative Practices and Interactive Learning.

4pm - 4:45pm

Susanne Clarke and Heather Naude, Bournemouth University (P)

45min session
Parallel Session 5.B: Who’s afraid of the big, bad F-word? Rescuing the reputation of FAILURE.

4pm - 4:45pm

Melissa Hankinson and Grace Bryant, University of Canberra (P)

45min session
Parallel Session 5.C: Lean Transformation of Higher Education with the Five Lenses Method.

4pm - 4:45pm

Maciej Pienkowski, WSB Merito University Wrocław (P)

45min session
Parallel Session 5.D: Keep on Moving: a team culture to learn and improve

4pm - 4:45pm

Terrence Bos and Mirjam Hofman, Windesheim University of Applied Sciences (W)

45min session
4:45 PM - 5:00 PM
End of Day Two
7:00 PM - 11:00 PM Gala Dinner with band & dancing
Buses depart from Hilton to College at 6:30pm. Return shuttles will be available.

The evening will start with a welcome drink, followed by a traditional Cambridge set 3-course meal in the Fitzwilliam College Hall. Expect surprises with live entertainment and dancing following dinner!
Isaac Newton
Tennyson
DAY TWO at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-16:45
9:00 AM - 9:15 AM Welcome to day 2

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
9:15 AM - 10:00 AM Plenary Session - Lean Your Life: Lean Thinking for a Sustainable Future

Jane Davies, University of Cambridge Judge Business School

10:00 AM - 10:15 AM
Morning Break 1 - Day 2
Parallel Session 1
Parallel Session 1
10:10 AM - 11:10 AM
Parallel Session 1.A: LSS vs AI – The Process Improvement Battle of the Century!

10:10am - 11:10am

Antonio Nava, University of California, San Diego (P)

60min extended session
Parallel Session 1.B: Lean, but not landing.

10:15am - 11:00am

Susie Palmer-Trew, Everyday Change (P)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 2
Parallel Session 2
Parallel Session 2
11:15 AM - 12:20 PM
Parallel Session 2.A: Sustainability – bridging the gap to everyday lean with the crowdsourced LCT model.

11:15am - 12:00pm

Svein Are Tjeldnes, UiT the Arctic University of Norway and and Frank Lindrupsen, Norwegian Tax Administration (W)

45min session
Parallel Session 2.B: Measuring the Impact of Improvement and Innovation

11:15am - 12:00pm

Ruth Archer, Michigan Technological University (W)

45min session
12:00 PM - 1:00 PM
Lunch Day 2
1:00 PM - 1:45 PM Plenary Session - Driving Productivity and Environmental Sustainability: Applying Lean Practices to deliver incremental and transformational changes

Nicolae Florea, CUPA 13.00 - 13.30

Phil Hadridge 13.30 - 13.45

1:45 PM - 2:00 PM
Afternoon Break 1 - Day 2
Parallel Session 3
Parallel Session 3
1:50 PM - 2:50 PM
Parallel Session originally 7.A: Supporting Your People to Consistently Implement Strategy Using Hoshin Kanri Principles.

11:15am - 12:00pm

Graeme Gilkes, University of Strathclyde (P)

45min session
CHANGE OF ROOM -- Parallel Session 3.A: From a handful of seeds to fields of barley: Cultivating a sustainable Continuous Improvement Culture at Oxford University.

2pm - 2:45pm

Sarah Doolan and Sara Passmore, University of Oxford (P)

45min session
2:45 PM - 3:00 PM
Afternoon Break 2 - Day 2
Parallel Session 4
Parallel Session 4
2:55 PM - 3:55 PM
Parallel Session 4.A: Sustainable steps, together: Our embryonic journey to build a sustainable Lean culture at Technological University Dublin.

3pm - 3:45pm

Ruth Isdell and Dr. Sarah McElwee, TU Dublin (P)

45min session
Parallel Session 4.B: Using Digital Signature Platforms to drive Sustainable Operational Practices.

3pm - 3:45pm

Eleanor Gaskell-Taylor and Amar Gainda, UCL (D)

45min session
3:45 PM - 4:00 PM
Afternoon Break 3 - Day 2
Parallel Session 5
Parallel Session 5
4:00 PM - 4:45 PM
Parallel Session 5.A: From Tradition to Innovation: Unveiling Excellence with Lean Six Sigma in Higher Education – An oral presentation, on Transformative Practices and Interactive Learning.

4pm - 4:45pm

Susanne Clarke and Heather Naude, Bournemouth University (P)

45min session
Parallel Session 5.B: Who’s afraid of the big, bad F-word? Rescuing the reputation of FAILURE.

4pm - 4:45pm

Melissa Hankinson and Grace Bryant, University of Canberra (P)

45min session
4:45 PM - 5:00 PM
End of Day Two
7:00 PM - 11:00 PM Gala Dinner with band & dancing
Buses depart from Hilton to College at 6:30pm. Return shuttles will be available.

The evening will start with a welcome drink, followed by a traditional Cambridge set 3-course meal in the Fitzwilliam College Hall. Expect surprises with live entertainment and dancing following dinner!

Byron
Hawking
DAY TWO at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-16:45
9:00 AM - 9:15 AM Welcome to day 2

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
9:15 AM - 10:00 AM Plenary Session - Lean Your Life: Lean Thinking for a Sustainable Future

Jane Davies, University of Cambridge Judge Business School

10:00 AM - 10:15 AM
Morning Break 1 - Day 2
Parallel Session 1
Parallel Session 1
10:10 AM - 11:10 AM
Parallel Session 1.C: Creating a Sustainable Lean Culture in HE: Embedding Lean in Teaching and Learning.

10:15am - 11:00am

Vincent Wiegel and Bill Balzer (P)

45min session
Parallel Session 1.D: Microscope? Telescope? Periscope? Kaleidoscope?

10:15am - 11:00am

Alex Spencer and Donna Larson, University of Nottingham (W)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 2
Parallel Session 2
Parallel Session 2
11:15 AM - 12:20 PM
Parallel Session 2.C: From staff to services - continuous improvement in action at the University of Cambridge

11:15am - 12:00pm

Aji Kuriakose, James Warner and Rebecca Shipley, University of Cambridge (D)

45min session
Parallel Session 2.D: Decision Making in the Wild - How to make good decisions collaboratively when under pressure.

11:20am - 12:20pm

Hannah White, University of Manchester (W)

60min extended session
12:00 PM - 1:00 PM
Lunch Day 2
1:00 PM - 1:45 PM Plenary Session - Driving Productivity and Environmental Sustainability: Applying Lean Practices to deliver incremental and transformational changes

Nicolae Florea, CUPA 13.00 - 13.30

Phil Hadridge 13.30 - 13.45

1:45 PM - 2:00 PM
Afternoon Break 1 - Day 2
Parallel Session 3
Parallel Session 3
1:50 PM - 2:50 PM
Parallel Session 3.C: Sustainability: Merging bottom up and top down.

2pm - 2:45pm

Ingrid Bles-Bartelink, Saxion UAS (W)

45min session
Parallel Session 3.D: Is there madness in our methods? What can we learn from structured thinking approaches to take us into the future of HE?

1:50pm - 2:50pm

Amelia Johnson, University of Exeter and Alice Trethewey, HEdway Group (W)

60min extended session
2:45 PM - 3:00 PM
Afternoon Break 2 - Day 2
Parallel Session 4
Parallel Session 4
2:55 PM - 3:55 PM
Parallel Session 4.C: The Role of Lean Training in the Change of Work Culture at the University- a case study.

3pm - 3:45pm

Justyna Maciag, Jagiellonian University, Kraków (D)

45min session
Parallel Session 4.D: Circles, Cycles and Curiosity: ingredients for circular lean approaches.

2:55pm - 3:55pm

Dr Tammi Sinha, University of Surrey (W)

60min extended session
3:45 PM - 4:00 PM
Afternoon Break 3 - Day 2
Parallel Session 5
Parallel Session 5
4:00 PM - 4:45 PM
Parallel Session 5.C: Lean Transformation of Higher Education with the Five Lenses Method.

4pm - 4:45pm

Maciej Pienkowski, WSB Merito University Wrocław (P)

45min session
Parallel Session 5.D: Keep on Moving: a team culture to learn and improve

4pm - 4:45pm

Terrence Bos and Mirjam Hofman, Windesheim University of Applied Sciences (W)

45min session
4:45 PM - 5:00 PM
End of Day Two
7:00 PM - 11:00 PM Gala Dinner with band & dancing
Buses depart from Hilton to College at 6:30pm. Return shuttles will be available.

The evening will start with a welcome drink, followed by a traditional Cambridge set 3-course meal in the Fitzwilliam College Hall. Expect surprises with live entertainment and dancing following dinner!

Isaac Newton
DAY TWO at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-16:45
9:00 AM - 9:15 AM Welcome to day 2

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
9:15 AM - 10:00 AM Plenary Session - Lean Your Life: Lean Thinking for a Sustainable Future

Jane Davies, University of Cambridge Judge Business School

10:00 AM - 10:15 AM
Morning Break 1 - Day 2
Parallel Session 1
Parallel Session 1
10:10 AM - 11:10 AM
Parallel Session 1.A: LSS vs AI – The Process Improvement Battle of the Century!

10:10am - 11:10am

Antonio Nava, University of California, San Diego (P)

60min extended session
11:00 AM - 11:15 AM
Morning Break 2 - Day 2
Parallel Session 2
Parallel Session 2
11:15 AM - 12:20 PM
Parallel Session 2.A: Sustainability – bridging the gap to everyday lean with the crowdsourced LCT model.

11:15am - 12:00pm

Svein Are Tjeldnes, UiT the Arctic University of Norway and and Frank Lindrupsen, Norwegian Tax Administration (W)

45min session
12:00 PM - 1:00 PM
Lunch Day 2
1:00 PM - 1:45 PM Plenary Session - Driving Productivity and Environmental Sustainability: Applying Lean Practices to deliver incremental and transformational changes

Nicolae Florea, CUPA 13.00 - 13.30

Phil Hadridge 13.30 - 13.45

1:45 PM - 2:00 PM
Afternoon Break 1 - Day 2
Parallel Session 3
Parallel Session 3
1:50 PM - 2:50 PM
Parallel Session originally 7.A: Supporting Your People to Consistently Implement Strategy Using Hoshin Kanri Principles.

11:15am - 12:00pm

Graeme Gilkes, University of Strathclyde (P)

45min session
2:45 PM - 3:00 PM
Afternoon Break 2 - Day 2
Parallel Session 4
Parallel Session 4
2:55 PM - 3:55 PM
Parallel Session 4.A: Sustainable steps, together: Our embryonic journey to build a sustainable Lean culture at Technological University Dublin.

3pm - 3:45pm

Ruth Isdell and Dr. Sarah McElwee, TU Dublin (P)

45min session
3:45 PM - 4:00 PM
Afternoon Break 3 - Day 2
Parallel Session 5
Parallel Session 5
4:00 PM - 4:45 PM
Parallel Session 5.A: From Tradition to Innovation: Unveiling Excellence with Lean Six Sigma in Higher Education – An oral presentation, on Transformative Practices and Interactive Learning.

4pm - 4:45pm

Susanne Clarke and Heather Naude, Bournemouth University (P)

45min session
4:45 PM - 5:00 PM
End of Day Two
7:00 PM - 11:00 PM Gala Dinner with band & dancing
Buses depart from Hilton to College at 6:30pm. Return shuttles will be available.

The evening will start with a welcome drink, followed by a traditional Cambridge set 3-course meal in the Fitzwilliam College Hall. Expect surprises with live entertainment and dancing following dinner!

Tennyson
DAY TWO at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-16:45
9:00 AM - 9:15 AM Welcome to day 2

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
9:15 AM - 10:00 AM Plenary Session - Lean Your Life: Lean Thinking for a Sustainable Future

Jane Davies, University of Cambridge Judge Business School

10:00 AM - 10:15 AM
Morning Break 1 - Day 2
Parallel Session 1
Parallel Session 1
10:10 AM - 11:10 AM
Parallel Session 1.B: Lean, but not landing.

10:15am - 11:00am

Susie Palmer-Trew, Everyday Change (P)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 2
Parallel Session 2
Parallel Session 2
11:15 AM - 12:20 PM
Parallel Session 2.B: Measuring the Impact of Improvement and Innovation

11:15am - 12:00pm

Ruth Archer, Michigan Technological University (W)

45min session
12:00 PM - 1:00 PM
Lunch Day 2
1:00 PM - 1:45 PM Plenary Session - Driving Productivity and Environmental Sustainability: Applying Lean Practices to deliver incremental and transformational changes

Nicolae Florea, CUPA 13.00 - 13.30

Phil Hadridge 13.30 - 13.45

1:45 PM - 2:00 PM
Afternoon Break 1 - Day 2
Parallel Session 3
Parallel Session 3
1:50 PM - 2:50 PM
CHANGE OF ROOM -- Parallel Session 3.A: From a handful of seeds to fields of barley: Cultivating a sustainable Continuous Improvement Culture at Oxford University.

2pm - 2:45pm

Sarah Doolan and Sara Passmore, University of Oxford (P)

45min session
2:45 PM - 3:00 PM
Afternoon Break 2 - Day 2
Parallel Session 4
Parallel Session 4
2:55 PM - 3:55 PM
Parallel Session 4.B: Using Digital Signature Platforms to drive Sustainable Operational Practices.

3pm - 3:45pm

Eleanor Gaskell-Taylor and Amar Gainda, UCL (D)

45min session
3:45 PM - 4:00 PM
Afternoon Break 3 - Day 2
Parallel Session 5
Parallel Session 5
4:00 PM - 4:45 PM
Parallel Session 5.B: Who’s afraid of the big, bad F-word? Rescuing the reputation of FAILURE.

4pm - 4:45pm

Melissa Hankinson and Grace Bryant, University of Canberra (P)

45min session
4:45 PM - 5:00 PM
End of Day Two
7:00 PM - 11:00 PM Gala Dinner with band & dancing
Buses depart from Hilton to College at 6:30pm. Return shuttles will be available.

The evening will start with a welcome drink, followed by a traditional Cambridge set 3-course meal in the Fitzwilliam College Hall. Expect surprises with live entertainment and dancing following dinner!

Byron
DAY TWO at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-16:45
9:00 AM - 9:15 AM Welcome to day 2

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
9:15 AM - 10:00 AM Plenary Session - Lean Your Life: Lean Thinking for a Sustainable Future

Jane Davies, University of Cambridge Judge Business School

10:00 AM - 10:15 AM
Morning Break 1 - Day 2
Parallel Session 1
Parallel Session 1
10:10 AM - 11:10 AM
Parallel Session 1.C: Creating a Sustainable Lean Culture in HE: Embedding Lean in Teaching and Learning.

10:15am - 11:00am

Vincent Wiegel and Bill Balzer (P)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 2
Parallel Session 2
Parallel Session 2
11:15 AM - 12:20 PM
Parallel Session 2.C: From staff to services - continuous improvement in action at the University of Cambridge

11:15am - 12:00pm

Aji Kuriakose, James Warner and Rebecca Shipley, University of Cambridge (D)

45min session
12:00 PM - 1:00 PM
Lunch Day 2
1:00 PM - 1:45 PM Plenary Session - Driving Productivity and Environmental Sustainability: Applying Lean Practices to deliver incremental and transformational changes

Nicolae Florea, CUPA 13.00 - 13.30

Phil Hadridge 13.30 - 13.45

1:45 PM - 2:00 PM
Afternoon Break 1 - Day 2
Parallel Session 3
Parallel Session 3
1:50 PM - 2:50 PM
Parallel Session 3.C: Sustainability: Merging bottom up and top down.

2pm - 2:45pm

Ingrid Bles-Bartelink, Saxion UAS (W)

45min session
2:45 PM - 3:00 PM
Afternoon Break 2 - Day 2
Parallel Session 4
Parallel Session 4
2:55 PM - 3:55 PM
Parallel Session 4.C: The Role of Lean Training in the Change of Work Culture at the University- a case study.

3pm - 3:45pm

Justyna Maciag, Jagiellonian University, Kraków (D)

45min session
3:45 PM - 4:00 PM
Afternoon Break 3 - Day 2
Parallel Session 5
Parallel Session 5
4:00 PM - 4:45 PM
Parallel Session 5.C: Lean Transformation of Higher Education with the Five Lenses Method.

4pm - 4:45pm

Maciej Pienkowski, WSB Merito University Wrocław (P)

45min session
4:45 PM - 5:00 PM
End of Day Two
7:00 PM - 11:00 PM Gala Dinner with band & dancing
Buses depart from Hilton to College at 6:30pm. Return shuttles will be available.

The evening will start with a welcome drink, followed by a traditional Cambridge set 3-course meal in the Fitzwilliam College Hall. Expect surprises with live entertainment and dancing following dinner!

Hawking
DAY TWO at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-16:45
9:00 AM - 9:15 AM Welcome to day 2

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
9:15 AM - 10:00 AM Plenary Session - Lean Your Life: Lean Thinking for a Sustainable Future

Jane Davies, University of Cambridge Judge Business School

10:00 AM - 10:15 AM
Morning Break 1 - Day 2
Parallel Session 1
Parallel Session 1
10:10 AM - 11:10 AM
Parallel Session 1.D: Microscope? Telescope? Periscope? Kaleidoscope?

10:15am - 11:00am

Alex Spencer and Donna Larson, University of Nottingham (W)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 2
Parallel Session 2
Parallel Session 2
11:15 AM - 12:20 PM
Parallel Session 2.D: Decision Making in the Wild - How to make good decisions collaboratively when under pressure.

11:20am - 12:20pm

Hannah White, University of Manchester (W)

60min extended session
12:00 PM - 1:00 PM
Lunch Day 2
1:00 PM - 1:45 PM Plenary Session - Driving Productivity and Environmental Sustainability: Applying Lean Practices to deliver incremental and transformational changes

Nicolae Florea, CUPA 13.00 - 13.30

Phil Hadridge 13.30 - 13.45

1:45 PM - 2:00 PM
Afternoon Break 1 - Day 2
Parallel Session 3
Parallel Session 3
1:50 PM - 2:50 PM
Parallel Session 3.D: Is there madness in our methods? What can we learn from structured thinking approaches to take us into the future of HE?

1:50pm - 2:50pm

Amelia Johnson, University of Exeter and Alice Trethewey, HEdway Group (W)

60min extended session
2:45 PM - 3:00 PM
Afternoon Break 2 - Day 2
Parallel Session 4
Parallel Session 4
2:55 PM - 3:55 PM
Parallel Session 4.D: Circles, Cycles and Curiosity: ingredients for circular lean approaches.

2:55pm - 3:55pm

Dr Tammi Sinha, University of Surrey (W)

60min extended session
3:45 PM - 4:00 PM
Afternoon Break 3 - Day 2
Parallel Session 5
Parallel Session 5
4:00 PM - 4:45 PM
Parallel Session 5.D: Keep on Moving: a team culture to learn and improve

4pm - 4:45pm

Terrence Bos and Mirjam Hofman, Windesheim University of Applied Sciences (W)

45min session
4:45 PM - 5:00 PM
End of Day Two
7:00 PM - 11:00 PM Gala Dinner with band & dancing
Buses depart from Hilton to College at 6:30pm. Return shuttles will be available.

The evening will start with a welcome drink, followed by a traditional Cambridge set 3-course meal in the Fitzwilliam College Hall. Expect surprises with live entertainment and dancing following dinner!


Friday, October 25, 2024

Isaac Newton
Tennyson
Byron
Hawking
DAY THREE at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-15:30
9:00 AM - 9:15 AM Welcome to Day 3 Session

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
Parallel Session NEW
9:15 AM - 10:00 AM
NEW PARALLEL 1: Hoshin Kanri in Higher Education
Tammi Sinha, University of Surrey and Vincent Weigal, Han University Of Applied Sciences
NEW PARALLEL 2: Perfecting Prompts for Process Improvement among Project Managers and Practitioners
Antonio “Tony” Nava, UCSD
NEW PARALLEL 3: Creating Lean Generational Wealth (was 9.C.)
Debra Levantrosser, University of Michigan (D)

45min session
NEW PARALLEL 4: Sustaining yourself; how lotus blossom can help you improve your life
Linda Spinks and Rebecca Shipley, University of Cambridge
9:15 AM - 10:00 AM NEW PARALLEL SESSIONS
Replacing cancelled plenary
CANCELLED - REPLACED BY PARALLEL LESSIONS -- Plenary Session: The Entopia Building – managing processes whilst balancing sustainability objectives.

Katherine Hirst, Cambridge Institute for Sustainability Leadership

10:00 AM - 10:15 AM
Morning Break 1 - Day 3
Parallel Session 6
Parallel Session 6
10:15 AM - 11:00 AM
Parallel Session 6.A: Crafting Success: Job Crafting as a Bridge to Well-Being and Process Insight

10:15am - 11:00am

Sabrina Fijalkowski, University of Edinburgh (D)

45min session
Parallel Session 6.B: Removing the fluff, a practical guide to implementing a process improvement framework.

10:15am - 11:00am

Kate Aylmore, Charles Sturt University (P)

45min session
NEW 6.C Building Super Practitioners

10:15am - 11:00am

Sarah Wooledge
Parallel Session 6.D: Rumble in the Jungle or a Becks and Posh romance?

10:15am - 11:00am

Luke Phillimore and Dr Tammi Sinha (P)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 3
Parallel Session 7
Parallel Session 7
11:10 AM - 12:30 PM
Parallel Session was 3.B: Don’t Tell Them How to do Lean, Show Them: How Using a Consulting Approach Can Leverage Your Team’s Resources and Make a Lasting Impact.

11.15am - 12.00pm

Krista Schulte, University of Michigan (D)

45min session
Parallel Session 7.C: Navigating the new normal - Sustainable change strategies from a university management perspective.

11:15am - 12:00pm

Julia Holte Sempler, UiT The Arctic University of Norway (P)

45min session
Parallel Session 7.D: Leaning into user experience: Service blueprinting as a framework for Lean service design

11:10am - 12:30pm

Jordan Nickel and Kate Mather, City, University of London (W)

80min extended session
12:00 PM - 1:00 PM
Lunch Day 3
Parallel Session 8
Parallel Session 8
1:00 PM - 1:45 PM
Parallel Session 8.A: Transforming Trials into Triumphs: Our Continuous Improvement Story.

1pm - 1:45pm

Shona Macfarlane, Julia Marsh and Ola Mensah-Dossou, London Business School (P)

45min session
Parallel Session 8.B: Breaking Down Silos: The Collaborative at UC San Diego.

1pm - 1:45pm

Kevin Waldrop, University of San Diego (P)

45min session
Parallel Session 8.C: Customer Lean: Engaging Customers as Partners in the Lean Journey.

1pm - 1:45pm

Dr Eric Olsen, Central Coast Lean (W)

45min session
1:45 PM - 2:00 PM Afternoon Break 1 Day 3
Parallel Session 9
Parallel Session 9
1:50 PM - 2:50 PM
Parallel Session 9.A: Lean’s Inevitable Evolution: The Next Phase of Lean Thinking, Research and Practice

2pm - 2:45pm

Dr Tania Lyon, Eyes To See (P)

45min session
Parallel Session 9.B: Focusing on Strong, Not Wrong. Lessons from the KIND-AP3 Framework.

2pm - 2:45pm

Laura Roper and Susanne Clarke, Bournemouth University (W)

45min session
Parallel Session 9.D: Are you ready to save, adapt or sell your CI Service? Take part in our scenario-based challenge on future-proofing and sustainability.

1:50pm - 2:50pm

Emma Morris and Katie Wall, Sheffield Hallam University (W)

60min extended sessions
2:45 PM - 3:00 PM
Afternoon Break 2 Day 3
3:00 PM - 3:30 PM Conference Close and Handover
Linda Spinks and Steve Yorkstone will reflect on their experiences over the course of the conference and look forward to the 2025 conference.
Isaac Newton
Tennyson
DAY THREE at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-15:30
9:00 AM - 9:15 AM Welcome to Day 3 Session

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
Parallel Session NEW
9:15 AM - 10:00 AM
NEW PARALLEL 1: Hoshin Kanri in Higher Education
Tammi Sinha, University of Surrey and Vincent Weigal, Han University Of Applied Sciences
NEW PARALLEL 2: Perfecting Prompts for Process Improvement among Project Managers and Practitioners
Antonio “Tony” Nava, UCSD
9:15 AM - 10:00 AM NEW PARALLEL SESSIONS
Replacing cancelled plenary
CANCELLED - REPLACED BY PARALLEL LESSIONS -- Plenary Session: The Entopia Building – managing processes whilst balancing sustainability objectives.

Katherine Hirst, Cambridge Institute for Sustainability Leadership

10:00 AM - 10:15 AM
Morning Break 1 - Day 3
Parallel Session 6
Parallel Session 6
10:15 AM - 11:00 AM
Parallel Session 6.A: Crafting Success: Job Crafting as a Bridge to Well-Being and Process Insight

10:15am - 11:00am

Sabrina Fijalkowski, University of Edinburgh (D)

45min session
Parallel Session 6.B: Removing the fluff, a practical guide to implementing a process improvement framework.

10:15am - 11:00am

Kate Aylmore, Charles Sturt University (P)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 3
Parallel Session 7
Parallel Session 7
11:10 AM - 12:30 PM
Parallel Session was 3.B: Don’t Tell Them How to do Lean, Show Them: How Using a Consulting Approach Can Leverage Your Team’s Resources and Make a Lasting Impact.

11.15am - 12.00pm

Krista Schulte, University of Michigan (D)

45min session
12:00 PM - 1:00 PM
Lunch Day 3
Parallel Session 8
Parallel Session 8
1:00 PM - 1:45 PM
Parallel Session 8.A: Transforming Trials into Triumphs: Our Continuous Improvement Story.

1pm - 1:45pm

Shona Macfarlane, Julia Marsh and Ola Mensah-Dossou, London Business School (P)

45min session
Parallel Session 8.B: Breaking Down Silos: The Collaborative at UC San Diego.

1pm - 1:45pm

Kevin Waldrop, University of San Diego (P)

45min session
1:45 PM - 2:00 PM Afternoon Break 1 Day 3
Parallel Session 9
Parallel Session 9
1:50 PM - 2:50 PM
Parallel Session 9.A: Lean’s Inevitable Evolution: The Next Phase of Lean Thinking, Research and Practice

2pm - 2:45pm

Dr Tania Lyon, Eyes To See (P)

45min session
Parallel Session 9.B: Focusing on Strong, Not Wrong. Lessons from the KIND-AP3 Framework.

2pm - 2:45pm

Laura Roper and Susanne Clarke, Bournemouth University (W)

45min session
2:45 PM - 3:00 PM
Afternoon Break 2 Day 3
3:00 PM - 3:30 PM Conference Close and Handover
Linda Spinks and Steve Yorkstone will reflect on their experiences over the course of the conference and look forward to the 2025 conference.

Byron
Hawking
DAY THREE at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-15:30
9:00 AM - 9:15 AM Welcome to Day 3 Session

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
Parallel Session NEW
9:15 AM - 10:00 AM
NEW PARALLEL 3: Creating Lean Generational Wealth (was 9.C.)
Debra Levantrosser, University of Michigan (D)

45min session
NEW PARALLEL 4: Sustaining yourself; how lotus blossom can help you improve your life
Linda Spinks and Rebecca Shipley, University of Cambridge
9:15 AM - 10:00 AM NEW PARALLEL SESSIONS
Replacing cancelled plenary
CANCELLED - REPLACED BY PARALLEL LESSIONS -- Plenary Session: The Entopia Building – managing processes whilst balancing sustainability objectives.

Katherine Hirst, Cambridge Institute for Sustainability Leadership

10:00 AM - 10:15 AM
Morning Break 1 - Day 3
Parallel Session 6
Parallel Session 6
10:15 AM - 11:00 AM
NEW 6.C Building Super Practitioners

10:15am - 11:00am

Sarah Wooledge
Parallel Session 6.D: Rumble in the Jungle or a Becks and Posh romance?

10:15am - 11:00am

Luke Phillimore and Dr Tammi Sinha (P)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 3
Parallel Session 7
Parallel Session 7
11:10 AM - 12:30 PM
Parallel Session 7.C: Navigating the new normal - Sustainable change strategies from a university management perspective.

11:15am - 12:00pm

Julia Holte Sempler, UiT The Arctic University of Norway (P)

45min session
Parallel Session 7.D: Leaning into user experience: Service blueprinting as a framework for Lean service design

11:10am - 12:30pm

Jordan Nickel and Kate Mather, City, University of London (W)

80min extended session
12:00 PM - 1:00 PM
Lunch Day 3
Parallel Session 8
Parallel Session 8
1:00 PM - 1:45 PM
Parallel Session 8.C: Customer Lean: Engaging Customers as Partners in the Lean Journey.

1pm - 1:45pm

Dr Eric Olsen, Central Coast Lean (W)

45min session
1:45 PM - 2:00 PM Afternoon Break 1 Day 3
Parallel Session 9
Parallel Session 9
1:50 PM - 2:50 PM
Parallel Session 9.D: Are you ready to save, adapt or sell your CI Service? Take part in our scenario-based challenge on future-proofing and sustainability.

1:50pm - 2:50pm

Emma Morris and Katie Wall, Sheffield Hallam University (W)

60min extended sessions
2:45 PM - 3:00 PM
Afternoon Break 2 Day 3
3:00 PM - 3:30 PM Conference Close and Handover
Linda Spinks and Steve Yorkstone will reflect on their experiences over the course of the conference and look forward to the 2025 conference.

Isaac Newton
DAY THREE at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-15:30
9:00 AM - 9:15 AM Welcome to Day 3 Session

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
Parallel Session NEW
9:15 AM - 10:00 AM
NEW PARALLEL 1: Hoshin Kanri in Higher Education
Tammi Sinha, University of Surrey and Vincent Weigal, Han University Of Applied Sciences
9:15 AM - 10:00 AM NEW PARALLEL SESSIONS
Replacing cancelled plenary
CANCELLED - REPLACED BY PARALLEL LESSIONS -- Plenary Session: The Entopia Building – managing processes whilst balancing sustainability objectives.

Katherine Hirst, Cambridge Institute for Sustainability Leadership

10:00 AM - 10:15 AM
Morning Break 1 - Day 3
Parallel Session 6
Parallel Session 6
10:15 AM - 11:00 AM
Parallel Session 6.A: Crafting Success: Job Crafting as a Bridge to Well-Being and Process Insight

10:15am - 11:00am

Sabrina Fijalkowski, University of Edinburgh (D)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 3
Parallel Session 7
Parallel Session 7
11:10 AM - 12:30 PM
Parallel Session was 3.B: Don’t Tell Them How to do Lean, Show Them: How Using a Consulting Approach Can Leverage Your Team’s Resources and Make a Lasting Impact.

11.15am - 12.00pm

Krista Schulte, University of Michigan (D)

45min session
12:00 PM - 1:00 PM
Lunch Day 3
Parallel Session 8
Parallel Session 8
1:00 PM - 1:45 PM
Parallel Session 8.A: Transforming Trials into Triumphs: Our Continuous Improvement Story.

1pm - 1:45pm

Shona Macfarlane, Julia Marsh and Ola Mensah-Dossou, London Business School (P)

45min session
1:45 PM - 2:00 PM Afternoon Break 1 Day 3
Parallel Session 9
Parallel Session 9
1:50 PM - 2:50 PM
Parallel Session 9.A: Lean’s Inevitable Evolution: The Next Phase of Lean Thinking, Research and Practice

2pm - 2:45pm

Dr Tania Lyon, Eyes To See (P)

45min session
2:45 PM - 3:00 PM
Afternoon Break 2 Day 3
3:00 PM - 3:30 PM Conference Close and Handover
Linda Spinks and Steve Yorkstone will reflect on their experiences over the course of the conference and look forward to the 2025 conference.

Tennyson
DAY THREE at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-15:30
9:00 AM - 9:15 AM Welcome to Day 3 Session

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
Parallel Session NEW
9:15 AM - 10:00 AM
NEW PARALLEL 2: Perfecting Prompts for Process Improvement among Project Managers and Practitioners
Antonio “Tony” Nava, UCSD
9:15 AM - 10:00 AM NEW PARALLEL SESSIONS
Replacing cancelled plenary
CANCELLED - REPLACED BY PARALLEL LESSIONS -- Plenary Session: The Entopia Building – managing processes whilst balancing sustainability objectives.

Katherine Hirst, Cambridge Institute for Sustainability Leadership

10:00 AM - 10:15 AM
Morning Break 1 - Day 3
Parallel Session 6
Parallel Session 6
10:15 AM - 11:00 AM
Parallel Session 6.B: Removing the fluff, a practical guide to implementing a process improvement framework.

10:15am - 11:00am

Kate Aylmore, Charles Sturt University (P)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 3
Parallel Session 7
Parallel Session 7
11:10 AM - 12:30 PM
12:00 PM - 1:00 PM
Lunch Day 3
Parallel Session 8
Parallel Session 8
1:00 PM - 1:45 PM
Parallel Session 8.B: Breaking Down Silos: The Collaborative at UC San Diego.

1pm - 1:45pm

Kevin Waldrop, University of San Diego (P)

45min session
1:45 PM - 2:00 PM Afternoon Break 1 Day 3
Parallel Session 9
Parallel Session 9
1:50 PM - 2:50 PM
Parallel Session 9.B: Focusing on Strong, Not Wrong. Lessons from the KIND-AP3 Framework.

2pm - 2:45pm

Laura Roper and Susanne Clarke, Bournemouth University (W)

45min session
2:45 PM - 3:00 PM
Afternoon Break 2 Day 3
3:00 PM - 3:30 PM Conference Close and Handover
Linda Spinks and Steve Yorkstone will reflect on their experiences over the course of the conference and look forward to the 2025 conference.

Byron
DAY THREE at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-15:30
9:00 AM - 9:15 AM Welcome to Day 3 Session

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
Parallel Session NEW
9:15 AM - 10:00 AM
NEW PARALLEL 3: Creating Lean Generational Wealth (was 9.C.)
Debra Levantrosser, University of Michigan (D)

45min session
9:15 AM - 10:00 AM NEW PARALLEL SESSIONS
Replacing cancelled plenary
CANCELLED - REPLACED BY PARALLEL LESSIONS -- Plenary Session: The Entopia Building – managing processes whilst balancing sustainability objectives.

Katherine Hirst, Cambridge Institute for Sustainability Leadership

10:00 AM - 10:15 AM
Morning Break 1 - Day 3
Parallel Session 6
Parallel Session 6
10:15 AM - 11:00 AM
NEW 6.C Building Super Practitioners

10:15am - 11:00am

Sarah Wooledge
11:00 AM - 11:15 AM
Morning Break 2 - Day 3
Parallel Session 7
Parallel Session 7
11:10 AM - 12:30 PM
Parallel Session 7.C: Navigating the new normal - Sustainable change strategies from a university management perspective.

11:15am - 12:00pm

Julia Holte Sempler, UiT The Arctic University of Norway (P)

45min session
12:00 PM - 1:00 PM
Lunch Day 3
Parallel Session 8
Parallel Session 8
1:00 PM - 1:45 PM
Parallel Session 8.C: Customer Lean: Engaging Customers as Partners in the Lean Journey.

1pm - 1:45pm

Dr Eric Olsen, Central Coast Lean (W)

45min session
1:45 PM - 2:00 PM Afternoon Break 1 Day 3
Parallel Session 9
Parallel Session 9
1:50 PM - 2:50 PM
2:45 PM - 3:00 PM
Afternoon Break 2 Day 3
3:00 PM - 3:30 PM Conference Close and Handover
Linda Spinks and Steve Yorkstone will reflect on their experiences over the course of the conference and look forward to the 2025 conference.

Hawking
DAY THREE at Hilton Cambridge City Centre

Agenda Key Codes:
W = Workshop
P = Presentation
D = Demo
Registration desk open between 8:30-15:30
9:00 AM - 9:15 AM Welcome to Day 3 Session

With Linda Spinks and Phil Hadridge
Arrival refreshment will be available in the foyer.
Parallel Session NEW
9:15 AM - 10:00 AM
NEW PARALLEL 4: Sustaining yourself; how lotus blossom can help you improve your life
Linda Spinks and Rebecca Shipley, University of Cambridge
9:15 AM - 10:00 AM NEW PARALLEL SESSIONS
Replacing cancelled plenary
CANCELLED - REPLACED BY PARALLEL LESSIONS -- Plenary Session: The Entopia Building – managing processes whilst balancing sustainability objectives.

Katherine Hirst, Cambridge Institute for Sustainability Leadership

10:00 AM - 10:15 AM
Morning Break 1 - Day 3
Parallel Session 6
Parallel Session 6
10:15 AM - 11:00 AM
Parallel Session 6.D: Rumble in the Jungle or a Becks and Posh romance?

10:15am - 11:00am

Luke Phillimore and Dr Tammi Sinha (P)

45min session
11:00 AM - 11:15 AM
Morning Break 2 - Day 3
Parallel Session 7
Parallel Session 7
11:10 AM - 12:30 PM
Parallel Session 7.D: Leaning into user experience: Service blueprinting as a framework for Lean service design

11:10am - 12:30pm

Jordan Nickel and Kate Mather, City, University of London (W)

80min extended session
12:00 PM - 1:00 PM
Lunch Day 3
Parallel Session 8
Parallel Session 8
1:00 PM - 1:45 PM
1:45 PM - 2:00 PM Afternoon Break 1 Day 3
Parallel Session 9
Parallel Session 9
1:50 PM - 2:50 PM
Parallel Session 9.D: Are you ready to save, adapt or sell your CI Service? Take part in our scenario-based challenge on future-proofing and sustainability.

1:50pm - 2:50pm

Emma Morris and Katie Wall, Sheffield Hallam University (W)

60min extended sessions
2:45 PM - 3:00 PM
Afternoon Break 2 Day 3
3:00 PM - 3:30 PM Conference Close and Handover
Linda Spinks and Steve Yorkstone will reflect on their experiences over the course of the conference and look forward to the 2025 conference.


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